Hotel Santa Isabel

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Hotel Santa Isabel
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Hotel Details Room & Rates Location Photos Reviews Terms & Conditions
Hotel Santa Isabel
Santa Isabel, Old HavanaSanta Isabel, Old HavanaSanta Isabel, Old Havana
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Santa Isabel - Hotel Description
Palatial in magnitude and elegance, the Santa Isabel enjoys what is perhaps the most privileged location of all hotels in the area: facing the charming Plaza de Armas (a cobbled square flanked by colonial-era constructions, museums and restaurants), the long, three-storey property is literally in the very heart of Old Havana, close to the sightseeing beat’s most interesting sites.

The colonial grandeur of the façade is well matched by the large, air-conditioned lobby, where crystal chandeliers, ostentatious upholstered sofas, and period furnishings take one back to the time the property was owned by the Count of Santovenia, a member of 19th century Cuban nobility. A less formal and more relaxed atmosphere is found in the shady Spanish-styled courtyard which adjoins the lobby, where one can enjoy a fine cocktail or quiet read at one of the tables surrounding the central fountain.

Off the lobby is the Condado, a posh restaurant appointed with antique furnishings that extends the general mood of elegance found elsewhere in the hotel.

In addition to affording a spectacular view of the Plaza, the hotel rooftop is a place of some historical significance: in 1830, the Count arranged for a hot-air balloon, carrying a flower-decked basket, to lift off from here, in honour of princess María Isabel Luisa. Though some efforts have reportedly been devoted to re-staging this spectacle as part of the hotel’s entertainment offer, guests will have to content themselves with the magnificent vista, refreshing breezes and recorded music for the time being.

Accommodations at the Santa Isabel have the colonial charm found at several other Habaguanex hotels. The long terrace overlooking the Plaza, shared by west-facing rooms, is doubtless one of their most attractive features. The hotel suite has also known a number of famous guests, including ex-US President Jimmy Carter, Jack Nicholson and Sting.

The Santa Isabel is the kind of formal, high-class establishment that might not suit all tastes or wallets. For those who can afford this rather pricy establishment, the hotel has plenty of history, colonial appeal and an unparalleled location to offer.

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Santa Isabel - Hotel Modalities
• City • Historic • Honeymoon
• Romantic  
SPECIAL OFFER
Standard room €135--> €87
From May 1, 2012 to July 14, 2012
From August 21, 2012 to October 31, 2012
*Advertised rates are based on single occupancy
SuperCubaTravel.com user rating: 5 based on 5 reviews

Santa Isabel - Hotel Details
Address: Baratillo St. number 9 between Obispo and Narciso Lopez Sts., Arm Square. Old Havana
Number of Rooms: 27
Distance to Airport: 25 km
Breakfast included in price.
General Hotel Facilities:
• Bar • A la Carte Restaurant • Cafeteria
• TV Room • Shop • Parking
• Fax Service • Laundry • Solarium
• Non-smoking rooms • Lifts • Restaurant
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Santa Isabel - Room & Rates
Standard Room... from  €135--> €87
Standard rooms at the Santa Isabel have been tastefully appointed and decorated to offer an authentic colonial feel (the accommodations have original tile flooring, French doors opening onto a spacious terrace, wrought-iron beds and faux period furnishings). Ten west-facing rooms share the hotel’s long terrace, divided into generous sections by planters, which overlooks the Plaza de Armas and makes for a supremely relaxing spot from where to gaze at the lovely environs in the company of a cocktail or book. Four rooms face neighboring buildings on the east end of Obispo and should probably be avoided by anyone interested in a view, which is afforded by one room with a window facing the bay and port area.
• Air Conditioning • Phone • Satellite TV
• Safety Deposit Box • Room Service • Hair Dryer
• Private Bathroom • Power 110V/60Hz • Power 220V/60Hz
Junior Suite Room... from  €176
The hotel’s nine junior suites have the same interior design as the standards but offer extra space (a spacious seating area). All face Plaza de Armas and come equipped with Internet service.
• Air Conditioning • Phone • Satellite TV
• Safety Deposit Box • Room Service • Hair Dryer
• Minibar • Private Bathroom • Power 110V/60Hz
• Power 220V/60Hz • Cold & hot water • Amenity Kit
• Bathroom with WC and Shower   
Suite Room... from  €230
A popular room with visiting VIPs (to date, actor Jack Nicholson, performer The Artist Formerly Known as Sting and ex U.S. President Jimmy Carter have stayed here), the hotel suite adds space to the already splendid mix found in the junior suites.
• Air Conditioning • Phone • Satellite TV
• Safety Deposit Box • Room Service • Hair Dryer
• Minibar • Private Bathroom • Power 110V/60Hz
• Power 220V/60Hz • Cold & hot water • Amenity Kit
• Bathroom with WC and Shower • Living Room  
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Santa Isabel - Location
Facing the lovely Plaza de Armas, the Santa Isabel stands at one of the nerve centers of Old Havana’s sightseeing beat. The hotel is also a block away from Avenida del Puerto, next to the water, a pleasant walk away from the seawall and taxi-ride away from Vedado.
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CUSTOMER REVIEWS ABOUT HOTEL SANTA ISABEL

Santa Isabel - Terms & Conditions
Check In Time: 4:00 PM Check Out Time: 12:00 PM
Cancellation Policy:
Once you have paid for your reservation, the following cancellation policy applies:

-   If you cancel the reservation 48 hours or more before your intended arrival date, we will refund you the total amount that you paid minus an administration fee equivalent to 3% of paid amount, with a minimum of EUR 15.

-   If you cancel the reservation less than 48 hours of your expected check-in date, we will refund you the total amount paid minus the amount of the first night of your intended stay.

-   If you do not arrive at the hotel on the date of your expected check-in, we will refund you the total amount paid for the reservation minus the amount of the first night of your intended stay for no-show charges. Refunds must be requested in writing within 60 days of the date of your intended stay at the hotel. Once this period has passed, no refunds will be made.

We will not make refunds to credit cards, other than the credit card that was used for your booking. We may process refunds via wire transfer, in which case we will deduct any bank charges from the refundable amount. We aim to process refund within 72 hours after receiving your refund request and required information.
Payment Policy:
Reservations require payment in advance. Your credit card will be debited within 24 hours after making your reservation.  Accepted credit cards - VISA, MASTERCARD. Your bill will state: www.ctnres.com. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls and room service will be handled directly between you and the property.

Hotels will provide accommodation to the person under whose name the reservation was made (“lead passenger”), and to accompanying persons as per the exact amount of adults and children booked into each room. The lead passenger must be present at the time of check-in.

Bed type and smoking preferences are not guaranteed. Your reservation is guaranteed for late arrival.
Accommodation is usually available from 16:00hrs on the day of arrival and must be vacated by 11:00hrs on the day of departure. The number of guests in each room is limited to the number of beds provided by the hotel. If the number of persons arriving at the hotel is different to the one selected during the reservation process, or children are not of the age required to classify as such in terms of rates/discounts (see "Children Policy"), additional charges will apply, payable directly to the hotel.
Child Policy:
 Infants up to 1 year 11 months: free of charge.
Children rates will be confirmed during the online reservation process.
Children rates apply for ages 2 - 11 years, and only when sharing room with two adults.
Children 2-11 years sharing room with 1 adult must be booked as adults (double/twin room).
Children 12 years and older must always be booked as adults.

Disclaimer:
Whilst every effort has been made to ensure accuracy and availability, some errors might still occur. Once aware of such incidents we will make all reasonable effort to advise you within 48 business hours of the booking being made. We reserve the right to cancel the reservation and refund all monies paid, but this of course will be without any liability to you.
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